Representing the company's services in a professional and successful manner
Positive customer service experience
Achieving agreed sales targets and results within a specified schedule
Regular interaction with clients (cold calls - face-to-face meetings) to understand their needs and recommend an appropriate solution for them
Establishing, developing and maintaining positive business relationships with clients
Prepare regular reports on customer needs, problems, interests, competitive activities, and new capabilities
- Resolving customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management, retaining existing customers, dealing with new potential customers, and restoring business relationships with old customers
Develop sales information system including customer database and keep it up to date and always available on time to support decision making process. Constant attempt to penetrate new markets
- Coordination internally with the concerned departments to ensure smooth dealing with customers
