mission:
• Communicate to make decisions related to operational activities and to define strategic objectives
• Planning and monitoring the workflow on a daily basis to ensure the work is easy and without obstacles
• Supervising employees from various departments and providing constructive feedback
• Regularly evaluate the efficiency of work procedures in accordance with organizational goals and make suggestions for improvements
• Manage procurement processes and coordinate resource and resource allocation
• Oversee and organize customer support operations to enhance customer satisfaction
• Reviewing financial information and adjusting operational budgets to enhance profitability
• Reviewing, formulating, improving and implementing policies
• Managing relationships and agreements with external partners
• Evaluate overall performance by collecting, analyzing and interpreting data and metrics
• Ensure that the institution applies the applicable laws, legislation and regulations
Skills:
• The ability to organize tasks and lead the work team in a distinctive way
• Proficiency in dealing with different personalities
• Knowledge of industry legal rules and guidelines
• Proficiency in dealing with diverse business principles such as supply chain, finance, customer service, etc.
• Ability to work with data analysis and performance metrics
• Proficiency in the use of Microsoft Office programs
