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Job Title: customer service employee
Job Category: Customer Service - Support and Assistance  [ View All Customer Service - Support and Assistance Jobs ]
Job Location: Al-Riyadh - Al-Riyadh Province
Post Date: 10/10/2021
Job description:
- Respond politely to customer inquiries
- Regular communication with customers to inform them of new offers and discounts
Internal communication and review of customer requests
- Recording and following up on customer requests
- Take full responsibility for dealing with customers' complaints, requests and questions
- Dealing with customer complaints and informing them of after-sales and warranty services
Coordinate with the distribution and storage team to repair or replace the product in the shortest possible time
- Ensure customer service standards in the customer service counter in accordance with company standards
- Handling delivery and installation orders to customer premises and following up with the Logistics Department to get the job done in a timely manner
Requirements:
  • Experience in the same field
Language requirements:
  • English-fluent
Employment type:
  • Full Time
Salary Range: 5000 S.R.
Basic Requirements
Gender: Female
This Job Available For: Saudi Only
Minimum Education Level: High School or equivalent
Minimum Experience Level: Entry Level (Less than 1 to 3 Years Experience)
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