Job duties:
- Locate clients, notify them of accounts payable and overdue, urge them to pay, and recommend a course of action
Handling customer defaults, notifying credit departments, and recommending a course of action, such as returning goods, discontinuing service or litigation
Determining unpaid accounts receivable, making debt repayment arrangements or making debt repayment schedules based on clients' financial status, and collecting payments
- Contacting customers to determine the reasons for late payments in accordance with the terms of sales or service contracts
Recording information on the financial status of customers and the status of collection efforts, and keeping this information
