Overseeing the network infrastructure and available systems
Manage teams of technicians, system engineers, and other IT staff
- Follow up on computer problems and advise on appropriate solutions
- Follow up on employee and customer data and keep records in an organized manner
- Analyze call logs so you can spot common problems
- Update self-help files so that customers/employees can try to fix problems themselves
- Testing and repair of technical equipment and devices
- Maintaining and optimizing the organization's local networks and servers
- Overseeing data backups and system security
Manage installations, upgrades, and configurations of used hardware and software
Evaluate system performance and recommend needed improvements
Providing solutions and recommendations to avoid problems related to devices and data systems
Ensure that data is processed or transferred in accordance with legal and corporate guidelines
Control costs and budgets related to IT equipment and systems
Manage contracts with suppliers such as development platforms, telecom companies, software and systems licenses
Develop IT policies and practices
Requirements:
Obtaining a university degree in computers and information systems
Certificate of experience in the field of information technology management
Complete understanding of computers and network equipment
Obtaining IT certifications such as (Comp TIA, A+, MCITP, MCTS)
