- Receiving the patient well and introducing him to the available specialties and clinics, doctors and support services, adhering to social etiquette and taking into account the interests of patients
- Assisting the reference or the patient, identifying his complaint and guiding him to the appropriate doctor or clinic, in the event that the reference or the patient requests to open a file, this is done as quickly as possible with accuracy, and assisting the patient or reviewer by filling in the patient’s data and entering the data into the computer and providing the patient with a review card on which the name is printed patient and file number
- Transferring the file to the doctor and the appropriate clinic, while helping the patient reach the clinic in coordination with the Nursing Department, and this is easy and smooth, and in the event of pressure on the clinic, the patient is directed to the appropriate waiting room
