- Responding to clients' phones very courteously, and transferring them to the concerned departments and sections
Recording the notes received and sending them to the concerned person in the event that he is not present at his office with accuracy and transparency
- Taking the caller information and the message to be delivered in case of difficulty reaching the concerned employee and sending it by e-mail or in writing by hand
Conducting international calls to managers and making a monthly check of these calls according to the center's work policy
Ensure the integrity of the splitter and that there are no faults permanently, and work to maintain the divider device in good condition
Regarding reception:
- Receiving visitors and guests in a courteous and professional manner, directing them to the appropriate place with high courtesy and professionalism, and documenting the visitor's name according to the policy followed in the center
Maintaining the reception area clean and tidy at all times, reflecting the appearance of the center and the high-end and civilized image of the center in front of the guests and auditors.
Maintaining the general appearance and personal hygiene in a professional manner that reflects the image of the center
- Keeping a record of visitors and auditors documenting the person’s name, the reason for the review, the time of the review, and other necessary information
Receiving daily and weekly newspapers and registered mail and distributing them to the concerned employees according to the policy in force in the center
Requirements:
Previous experience in health centers and hospitals
