- Handle walk in customers, identify their requirements and present the
suitable solution/products.
- Perform showroom related tasks such as invoicing, receiving payments,
handle returns, product merchandising and pricing,
- Provide market insights about product availability, price changes,
customers trends and interests.
- Suggest means of sales improvement to as well as determining slow
moving or non-selling items and suggesting sales action.
- Build and improve showroom sales and market share by building good
relations with frequent buyers and installers.
- Provide a consistent, seamless and positive customer experience through
the sales process.
- Maintain a fully display of products via merchandising methods as laid
down by the company.
- Keep an update on changes in the company's products range such as new
items or changes in existing items as well as informing the reporting
manager of any customer's problems/comments on the product range or
gaps in the range.
- Assisting customers in financing, purchasing, delivery and ultimate
satisfaction
- Monitor showroom stock and insure enough stock availability.
- Maintain customer data base for follow up and marketing purposes
Requirements:
A bachelor’s degree
Manages time effectively and adapts quickly to changing priorities
Able to work independently with some direction
Superior organizational and multi-tasking skills
Able to perform business math and calculations
Team player who works productively with wide range of people
Problem-solving and analytical ability
Able to handle difficult customers with diplomacy and tact
Technical expertise and knowledge of company products is a plus
