- Customer reception and guidance within the store departments.
Provide accurate information such as product features, prices and after-sales services.
Responding to customers regarding products and services.
Show comparisons between prices and additional features to encourage customers to buy.
Preparing and processing various promotional offers.
Supervising the consistency of storage operations and quantities displayed on shelves.
Supervising the procedures for return and exchange of products.
Coordinating with the retail sales team to provide excellent customer service, especially during peak times.
To continuously familiarize customers with the latest special offers and discounts.
Submit periodic reports on customer feedback to the store manager.
Stay informed of new products and services.
A good understanding of the retail process.
- Familiarity with the principles of consumer behavior.
Knowing the proper storage procedures for the products.
Proficiency in mathematical operations.
Proficiency in communication skills and the ability to build trustful relationships with clients.
