Dealing in a tactful manner based on sophistication and respect with clients
- Neutrality and sincerely working for the benefit of the company and the customer at the same time
- Answer the various inquiries in a simple and clear way so that the customer can interact and respond to it
- The ability to build long-term relationships with clients in order to ensure their loyalty to the company and always deal with it
Deal calmly with various customer complaints
Providing the customer with information about the service or product in order to fully answer various inquiries
- Using many sources to search for the information so that the employee can answer any inquiry that may be put to him
- Proficiency in providing appropriate solutions to gain customer satisfaction