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Company: شركة حمد عبدالله المنيع للإجهزة الكهربائية والتكييف Verified Employer
Contact Email: jobs@h-almanea.com
URL: https://almanea.sa/ar
 
Job Title: Customer Service Officer
Job Category: Customer Service - Support and Assistance  [ View All Customer Service - Support and Assistance Jobs ]
Job Location: Al-Riyadh - Al-Riyadh Province
Post Date: 01/21/2020
Job description:
- Processing orders: processing customer requests and basic requirements, such as sending letters, forms or other documents.
- Registering inquiries: Record the inquiries and complaints received, and informing about the scheduled solutions.
Responding to inquiries: Responding to basic questions and queries of clients, advising clients on the facility's products, services and policies, and other related topics.
- Referral of complaints: Resolve basic customer complaints, and refer the most complex problems to the complaints officer or any specialist.
Receiving and handing over customers' devices and opening maintenance requests, to be delivered to the technicians inside the exhibition.
Requirements:
  • Age from 25 up to 35 years is preferred
  • Knowledge of the use of computers
  • The working time is an evening shift
  • Fast learning and good understanding of the information
Language requirements:
  • English-good
Employment type:
  • Full Time
Salary Range: Unspecified
Basic Requirements
Gender: Female
This Job Available For: Saudi Only
Minimum Education Level: High School or equivalent
Minimum Experience Level: Entry Level (Less than 1 to 3 Years Experience)
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