Responsibilities:
- Receive enquiries from customer regarding their orders and provide them with relevant information as available on centralized database.
- If required follow up with the concerned order supervisor for status of an order.
- Develop close working relationship with customers and order supervisors.
- Tracking Numbers, Filing and File Archiving.
- Maintain supplier order files received from sales for easy reference to all the correspondence concerning this order.
- Archiving of files in an orderly manner for ease of reference.
