- Planning, directing and coordinating IT strategy and activities, hardware and software management, maintenance, training and advice, providing all that, and ensuring systems compliance with regulations and policies.
- Solve problems: act as a point of escalation for key stakeholders, solve problems, and follow up on complaints or inquiries from key stakeholders.
- Management of activities: management of IT activities, including hardware and software contracts, user training and maintenance, day-to-day management and staff operations, program delivery management, issuance and promotion by the software development team, day-to-day management and staff operations, Specific and quality standards and custom budgets.
- Supervision of the tests: Supervising the audits of services to ensure compliance with the standards of the ability and efficiency of the team, oversee the audits of programs to ensure the absence of errors and inconsistencies, and take corrective measures before the market release.
- Policy development: Establish and oversee the implementation of IT policies, procedures and practices in the facility.
- Developing strategy: developing information security strategies and programs according to the enterprise strategy and business requirements, and setting goals and budgets.
- Personnel management: selecting business analysts, developers and support specialists, training and supervising them, and monitoring their performance in providing maintenance, training and communication to users.
- Identify opportunities: Identify market or enterprise needs by collecting or analyzing market or company data, interpreting results and working on growth opportunities.
Requirements:
Experience in the 2012 Microsoft Dynamics ax program
