Functional tasks :-
• Follow-up and visit clients in arrears to collect outstanding debts
• Achieve the monthly collection goal.
• Access to bad debt to zero.
• Track customers who are late in payments and update their new addresses through direct visits, inquiries and research (such as searching post offices, contact companies, credit offices, inquiring in nearby locations, etc.) to collect debts from customers.
• Collection of amounts due from customers based on the planned plan prepared by the collection supervisor.
• Visit late payment customers and report their payment status report to the collection administrator.
• Guide customers on what steps are required with respect to financial settlement procedures.
• Transfer all questions and difficult cases to the collection supervisor to take appropriate action.
• Deliver reports immediately after each customer visit to ensure effective registration and updating of collection processes in the system with updated information regarding customer location and settlement details.
• Maintain and update archived files by updating any changes in customer addresses or related data
Requirements:
Proficiency in spoken and written English
Use Office software
Ability to work together
Work under pressure
Language requirements:
English-good
Employment type:
Full Time
Salary Range:
Unspecified
Benefits and Other Informations:
- Housing allowance
- Transfer
- medical insurance
