Assistant Analyst
Company Description
The common purpose,
An opportunity for everyone to have a great work environment at one of the world's best online payment companies. Our vision is to work as a team to develop payment technology. Technology is at the heart of what we do: more than 13,000 transactions a second through our network of people and companies around the world to facilitate payment in digital currency rather than cash and checks. We work with partners around the world to help those who lack access to financial services to join the global economy. If you have the will to make a difference in the lives of people all over the world, Visa offers a fantastic opportunity to build a strong and prosperous career in the Journal of Payment Technology.
job description
Job Summary
Key responsibilities include supporting multi-functional initiatives to implement efficiency in operations, strengthening products and services, analyzing products, and creating various analytical reports.
job description
• Establishment of periodic analyzes (weekly, monthly, yearly)
• Improving, developing and programming reports.
• Continuous analysis of sales department.
• Customized reports and analysis.
• Responsible for identifying challenges and difficulties related to customers and / or products, identifying potential decisions, reporting on their project status, tracking and resolving them in a timely manner, in coordination with the sales team.
• Achieve project objectives through effective engagement with stakeholders at all levels of the Global Contract Centers
• Direct project activities, conducting reviews, and change monitoring processes.
• Full responsibility for managing some projects from start to finish project.
• Work closely with team members to ensure that all customer records have been handled and escalated if necessary.
• Working on quality reports to ensure a distinctive customer service.
Qualifications
• Bachelor's degree
• Proficient in using Microsoft Office tools (World, Excel, PowerPoint, Visio)
• Experience delivering applications in the call center environment
• Excellent writing and presentation skills.
• Strong leadership qualities and organizational skills, as well as the ability to adapt quickly to changing priorities, tasks, and roles
• Understanding "process improvement techniques, project management strategies, techniques, methodologies, and best practices
• Excellent personal skills - Ability to convey complex information to diverse audiences
• You must be able to work independently with minimal supervision to reach specific goals
• Candidates must demonstrate the ability to prioritize
• Strong analytical and monetary thinking skills
• Ability to improve results while building strong relationships with partners
