Job Purpose:
- To manage and lead the web portal Projects developed and running by Leader Group, providing Leader Group customer the integrated web systems that underpin core enterprise business activity. Responsible for delivery of its associated projects and development and support of the service team, additionally, responsible for managing the Web Publishing Service and the e-Learning program, that deliver corporate web sites and IT tools for learning, eservices and research.
Main Responsibilities:
- Management responsibility for running the Portal Service, Web Applications Service and IT related solutions that deliver high quality, friendly and efficient customer service, with 24x7 accessibility for the whole Kingdom.
- Responsible as Project Manager and overall Portal Program Owner for the 30 successful completion and delivery of all portal and web projects, providing the cost-effective development of websites.
- Assisting with the Business case, Planning and monitoring requirements organization management communication and analysis.
- Responsible for team recruitment, appraisals, supervision, training and motivation, to enable effective delivery of services and projects to the entire Kingdom.
- Leading the planning process for the future development of the portal service and to advise, liaise and negotiate across a wide range of stakeholders both within client and as a member of Implementation team / advisory boards. To develop policy in accordance with legislation, Knowledge Management Strategy (KMS) and pedagogical excellence.
- Promoting institutional knowledge and skills, through active involvement and representing the Leader Group, at KSA and worldwide technology forums. Also, managing and delivering internal University portal and web user forums.
Requirements:
At least Two years proven success in IT service management and customer relations with excellent organizational and strategic planning skills.
A thorough track record in successful project management, demonstrating proven experience with methodology and project tools, alongside the drive necessary to deliver high profile IT systems.
Excellent people management skills with proven experience and aptitude for negotiation, team leadership, delivering high profile presentations, recruitment / selection, motivation and training .
Proven experience of portal and / or web technologies and standards, with an ability to understand and translate both in terms of technology and user experience, how service integration can be effectively delivered via a portal framework.
Awareness of legislative requirements e.g. relating to Disability Discrimination, Data Protection and Freedom of Information.
Excellent verbal / written ability in delivering high profile reports / presentations at all levels.
