Job Responsibilities:
- Receiving and responding to all inquiries and complaints received from customers
- The good dealings with the complainant or the complainant in order to suit the status of the company
- Implement customer service policies and instructions
- Responsible for keeping all records and quality models of customer service instructions and all their work subject to internal audit.
- Implementation and performance of all tasks entrusted to it in customer service.
Requirements:
Diploma or Bachelor of Marketing or Management or equivalent
Very good English
Ability to deal with computers
Effective communication skills and communication of information to specialists and non-specialists