- Support all users on their technical queries and issues
- Manage Service Desk Operations
- Improve Service Desk Operations
- IT Purchases and IT Asset Management
- Be part of IT Projects
Requirements:
Must be Saudi
- Bachelor's degree (Fresher Required)
- Bilingual with English and Arabic; preferably Saudi female national only
- Experience/understanding of troubleshooting hardware and software
- Ability to communicate easily and fluidly with team and customers
- Strong numerical skill with ability to work with numbers, files, codes, symbols and complex arithmetic using spread sheets
- Ability to deal with situations independently within service desk environment.
- Prior experience in handling support through ITSM based Service Desk application will be an advantage
Language requirements:
English-fluent
Employment type:
Full Time
Salary Range:
4,500 S.R.
Benefits and Other Informations:
Free Medical
One month paid vacation
25% discount in our Retail Stores
