- Receives guests in hotels and similar facilities and provides a variety of services for them upon arrival and departure and during their stay
- Organizes pre-booking procedures, book rooms, and keeps a list of free and busy rooms
- Receives guests and guests, recognizes their demands and desires, and identifies rooms for them
- Answers questions regarding hotel, tourist services, local and other public utility services
- Transfer messages to guests and provide departure accounts, departure procedures
- Delivers room keys, gives instructions to hotel service workers, receives, encrypts and distributes incoming mail.
- It also saves guest accounts, prepares invoices, receives payments and other things.
- implements the principles and instructions of occupational safety and health.
