Preparing annual operational management plans and following up on their implementation, contributing to achieving the development of the establishment and improving the level of performance of its employees, improving the working methods and procedures, rationalizing costs, increasing and diversifying management resources, preparation of annual operational management plans, following up on their implementation and determining the planning needs in light of indicators and extrapolation of new conditions And future expectations. To propose programs, mechanisms and controls that assist the establishment in developing resources, simplifying administrative procedures in the administration, preparing their own manuals, designing and developing the models used, Prepare periodic reports on the management activity and its achievements and propose to develop the performance and submit them to the director of the department
Requirements:
Experiences:
- Experience of not less than 3 years in administrative work at the Center for receiving complaints and complaints or a similar system for the same tasks.
Skills:
1- Ability to formulate and set goals
2. Effective planning
3. Making decisions based on facts
4 - good dealing with computer programs
5 - dealing with office equipment
6 - leadership skills and management in high
7- Extensive know-how in the systems of receiving complaints and communications.
8. Ability to work under pressure
9 - Communication skills and communication with others and the delivery of technical information to non-specialists
10. Coordination skills and distribution of burdens
11. Prediction skills and the power of observation
12. Negotiation skills in the fields of work
13. Working within a team
Personal Attributes:
Must have the following characteristics:
1 - discipline in the dates
2 - Concentration and logical thinking
3. Very high intelligence rate
4 - calm calm and non-emotional
5 - To be healthy and not suffering from chronic diseases hinder the currency.
6 - tact in the talk and face screen
7 - Good listening and understanding and perception of positions with a focus and focus
8. Good appearance and elegance
9. Ability to face critical situations wisely
10. Take responsibility and face the consequences of decisions firmly
11 - the strength of character and composure and firmness
