First: - Receiving the Rosary:
1. View the notebook to see the most important events of the previous Rosary.
2. Receiving the fund and making sure that the amount is matched with the report of closing your partner's account and signing the receipt.
3. Deal with all customers in a good manner and be careful to display all information and services on it well.
Second: - The process of settling the client: -
1. Make sure if there is a pre-booking for the customer.
2. Provide all information and offers to the customer in a simple, convincing and all manner of care.
3. The client's identity papers are confirmed and the driver's license is not considered a personal proof.
4. Prohibiting the pledge of identity papers for any reason whatsoever.
5.Concile with the customer on the price with a real price before discount, discount rate and price after discount.
6. The customer shall specify the number of days and shall be written by contract.
8. Make sure the points are drawn to the point of sale.
9. Delivering the key to the customer and the room operator.
10. Ensure that all customer data is entered into the Opera system and to the security software as soon as the customer enters his room.
Third: - The customer's exit process:
1. Print the guest report to know the departing customers.
2. Contact customers before sufficient time to confirm their departure or not.
3. There is no exit on the machine until after the customer is checked out of his room and after the check of the room.
4. Make sure to register all the services that the customer has benefited from in his bill such as (laundry, refrigerator, ... etc).
5. The maximum time to leave the client at five o'clock after half is counted.
