- Receiving all inquiries and complaints from customers and the speed of response to them
- The good dealings with the complainant or the complainant according to the nature of the query or complaint and commensurate with the status of the company
- Implement customer service policies and instructions
- Writing a daily report to show what has been done
- Keeping all records of quality models of customer service instructions and all its works subject to internal review.
Requirements:
Effective communication skills and communication of information
Courteous talk
Fluency in Arabic and English
Proficient in Office programs
Previous experience in customer service
Previously worked in banks or telecommunications companies and the like
Language requirements:
English-fluent
Employment type:
Full Time
Salary Range:
Unspecified
Benefits and Other Informations:
- 25% housing allowance and transfer allowance of 10% of the basic.
- Mobile with a special slice of work.
- Annual leave 30 days.
- One month salary in case of completion of the end of the year goals.
- Complimentary daily buffet breakfast at the 4-star hotel.
- Annual increase.
- A monthly commission if the establishment achieves certain objectives.
- Medical insurance includes the wife and two children