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Company: الشركة الدولية للفنادق Verified Employer
Job Title: Customer Service Officer (Phone)
Job Category: Customer Service - Public Relations  [ View All Customer Service - Public Relations Jobs ]
Job Location: Al-Khobar - Eastern Province
Post Date: 01/20/2015
Job description:
- Receiving all inquiries and complaints from customers and the speed of response to them
- The good dealings with the complainant or the complainant according to the nature of the query or complaint and commensurate with the status of the company
- Implement customer service policies and instructions
- Writing a daily report to show what has been done
- Keeping all records of quality models of customer service instructions and all its works subject to internal review.
Requirements:
  • Effective communication skills and communication of information
  • Courteous talk
  • Fluency in Arabic and English
  • Proficient in Office programs
  • Previous experience in customer service
  • Previously worked in banks or telecommunications companies and the like
Language requirements:
  • English-fluent
Employment type:
  • Full Time
Salary Range: Unspecified
Benefits and Other Informations: - 25% housing allowance and transfer allowance of 10% of the basic.
- Mobile with a special slice of work.
- Annual leave 30 days.
- One month salary in case of completion of the end of the year goals.
- Complimentary daily buffet breakfast at the 4-star hotel.
- Annual increase.
- A monthly commission if the establishment achieves certain objectives.
- Medical insurance includes the wife and two children
Basic Requirements
Gender: Male
This Job Available For: Saudi Only
Minimum Education Level: 2+Year Diploma
Minimum Experience Level: Mid Level (4 to 10 Years Experience)
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