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Job Title: Reception department supervisor
Job Category: Customer Service - Reception  [ View All Customer Service - Reception Jobs ]
Job Location: Al-Khobar - Eastern Province
Post Date: 11/04/2025
Job description:
- Supervising the reception staff team and ensuring the provision of high-quality service
- Follow up on scheduling appointments for all departments, especially dermatology and dentistry
- Dealing with patient inquiries and solving daily problems in a professional manner
- Follow up on patient records, ensure the accuracy of the data, and follow up on medical files
- Training new reception staff and constantly developing the team’s skills
- Preparing periodic reports on performance, absence, patient satisfaction, and quality indicators
- Coordination with medical departments to ensure smooth work and scheduling appointments
- Implementing clinic policies, quality procedures, and confidentiality of patient information
Requirements:
  • At least one year of experience as a department supervisor
  • Previous experience in dermatology and dentistry services
  • Ability to manage a small team and motivate employees
  • Mastering the use of medical booking systems
Employment type:
  • Full Time
Salary Range: Unspecified
Benefits and Other Informations: - Financial rewards and incentives
- Career ladder
- Professional training and development
Basic Requirements
Gender: Female
This Job Available For: Saudi Only
Minimum Education Level: Bachelor Degree
Minimum Experience Level: Entry Level (Less than 1 to 3 Years Experience)
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