- Prepare and submit all necessary import/export documents (bills of lading, invoices, packing lists, certificates of origin, etc.)
- Ensure accuracy and compliance of all documentation with customs laws and trade regulations
- Maintain updated knowledge of local, regional, and international customs rules
- Liaise with customs officials to facilitate prompt clearance of shipments
- Verify tariff classifications, duty rates, and tax applicability
- Resolve customs queries, disputes, or inspection issues
- Coordinate with freight forwarders, shipping lines, and transport companies
- Communicate with suppliers and internal teams to ensure timely delivery
- Provide regular updates to management and clients regarding shipment status
- Maintain detailed records of all import/export activities
- Prepare periodic reports on clearance times, costs, and compliance issues
- Ensure proper archiving of customs documentation for audit purposes
