- Helping to attract customers to the company
- Managing a large number of phone calls
Keep customer communications records
Treating customer accounts and papers file
Achieving the goals of the customer service team sales
Follow -up, solve problems and obtain comments
Build long -term relationships and confidence with clients
Identify and evaluate customer needs to ensure satisfaction
- Maintaining communication with customers throughout the purchase period
Treating complaints and providing alternatives quickly
Requirements:
Previous experience in the field of customer service