- Receiving and welcoming visitors or visitors
- Notification of the official or manager in the event of the arrival of visitors or visitors
- Responding to phone calls and emails within the limits of the powers granted
- Responding to all inquiries and queries received from reviewers
- Dealing well with auditors in a way that suits the nature of the inquiry or complaint and what befits the company’s status
- Helping auditors overcome the work obstacles they face and providing comprehensive and sufficient answers to their inquiries
- Entering visitors’ or reviewers’ data and maintaining their records
- Recording and following up on complaints, observations and suggestions from visitors or reviewers
- Meeting the needs of auditors by ensuring high quality of service within the limits of the powers granted
- Strengthening relationships with auditors and interacting with their needs
- Submitting auditor satisfaction survey reports to the direct manager
- Commitment to the required performance indicators and working to achieve them
