- Receiving customers: Greeting customers with a smile and a kind greeting upon their arrival and providing assistance if necessary
- Performing financial transactions: accepting payments from customers, issuing invoices, and making refunds and discounts if necessary. It may include cash transactions and the use of electronic payment systems such as credit cards or mobile applications
- Cashier management: The cashier’s role is to manage the cashier accurately and reliably. She must account for the cash received and remaining in the fund and ensure that the reconciliation matches the financial records
- Recording information: recording transactions accurately and continuously in the facility’s approved sales system. This information may include details of products sold, prices, discounts (if any), payment method and other necessary details
- Dealing with complaints and inquiries: Dealing with customer inquiries and customer complaints in a professional and friendly manner, and finding solutions to potential problems quickly and effectively.
- Maintaining order and cleanliness: working to organize and arrange the cashier area, maintaining its cleanliness, and equipping it with the necessary tools and materials such as paper, ink, pens, etc.
- Participate in inventory: Assist in conducting inventory counts and verifying the correspondence between recorded numbers and actual assets
- Compliance with policies and procedures: Work in accordance with the facility’s policies and procedures including payment, privacy, and financial security policies.
- Good Communication: Communicate effectively with other team members such as sales and management to exchange information and solve potential problems
- Teamwork: Cooperating with the rest of the team members to achieve common goals and ensure smooth and effective workflow
