The professional life of a waiter is filled with various tasks and responsibilities. They work in a multitasking environment, and some of the key duties they are responsible for include:
- Providing excellent customer service to ensure customer satisfaction.
- Taking customer orders and ensuring accuracy before delivering them to the kitchen staff.
- Communicating with the chefs and conveying order details accurately for execution.
- Delivering food and beverages to customers in a timely manner.
- Responding to all inquiries from customers and making suitable recommendations.
- Providing detailed information about the restaurant's food and beverage menus.
- Collecting the bill after the customer has finished dining.
- Promptly responding to customer requests.
- Adhering to wearing the official work uniform.
- Setting up tables by arranging napkins, utensils, cups, spoons, and more.
- Checking the cleanliness of dishes and utensils and reporting any issues.
- Cleaning tables and carrying dirty dishes to the kitchen for cleaning.
- Reviewing daily specials or menu changes with restaurant staff.
- Adhering to workplace safety and health standards.
- Handing over payments to the designated employee immediately upon collection from the customer.
- Making recommendations for appetizers, salads, drinks, and more.
- Being attentive to all guest needs in the restaurant.
- Using a notepad or tablet to record orders for each customer and table number to avoid any mistakes
