- Manage large volumes of incoming and outgoing calls in a timely manner
- Follow scripts and instructions assigned to calls
- Identifying customer needs, clarifying information, and providing available solutions or alternatives
- Providing marketing offers for the organization’s products and services by providing the opportunity to do so
- Building sustainable relationships with customers by obtaining additional data such as (e-mail, or another phone number)
- Keep records of all conversations in our contact center database in an understandable manner
- Attending educational training on an ongoing basis to improve the level of service and performance
- Follow up on procedures for achieving the goals of the Customer Service Department
- Implementing all work assigned by the public administration
Requirements:
Saudi
People with special needs (vitiligo - thalassemia - epilepsy - anemia)
A scene from the comprehensive rehabilitation center
