- The Desktop Support technician will provide IT support at a branch location under the direction of the main office staff. This includes prioritizing help desk requests, assisting the branch with problem resolution, and contributing to problem resolution by giving in-person, hands-on support to end users at the desktop level. This person will be the “eyes and ears” on-site. He will monitor the stability of the IT environment and escalate issues to IT management where appropriate.
الشروط والمهارات:
College diploma or university degree in the field of computer science, information sciences, or related field or equivalent work experience.
1year experience desktop supporting windows XP, 7 desktop/laptops PCs.
Experience troubleshooting hardware issues and replacing hardware on desktop and laptops PCs.
