- Liaises with the direct manager to ensure the support to the site and the team.
- Ensure compliance of junior team members of SACC systems to ensure that processes are followed.
- Assists in the training of junior team members in the SACC quality system ensures concepts are understood, followed and consistent service is delivered by means of toolbox talks and in post training.
- Assist in the completion of employee evaluation or appraisals as per company procedure, to include improvement plans.
- Conducting regular area reviews to ensure team member are meeting performance standards.
- Create and encourage opportunity for employee promotions.
- Complies with appropriate QHSE requirements.
- Delivery of budgeted profit through management of food costs, labour costs and overhead costs
- Manage client relationships through regular formal and informal interaction, dealing with and resolving issues quickly without compromising the expected profitability of the project.
- Attract and retain experienced effective management team and workforce who are dedicated to the long-term completion of the project (minimize staff turnover)
- Ensure the highest standards of food safety and hygiene are consistently maintained in accordance with the SACC Quality Assurance Program
- Report any store shortages or required products to the team leader.
- Responsible for all camp/site administration.
- Assist the team leader to keep within budgets for labour, food, cleaning materials and utensils and all other miscellaneous costs.
- Daily reporting to own/client maintenance on technical support for preventive maintenance.
- Presents a positive image of SACC with clients and customers.
- Implement quality monitoring systems which measure customer satisfaction, client, and contract compliance.
- Accompany the team leader in representing the company in regular on-site client meetings if requested.
- Trains all site staff in the SACC quality system ensures concepts are understood, followed and consistent service is delivered.
- Ensures staff are inducted in accordance with SACC policies.
