- Planning and organizing operational processes: The manager is responsible for planning and organizing the daily operations of the coffee shop, including defining the tasks and responsibilities of the coffee shop workers, determining the work schedule and planning production.
Inventory Management: The operations manager must manage the inventory and check the availability of food and beverages needed to run the café smoothly
Controlling costs: The Operations Manager must control operational costs and ensure that the necessary resources are available to operate the café in the best possible way
Team management: The operations manager must manage the team working in the café, directing, training and motivating them to achieve the set goals
- Providing a distinguished customer experience: The Operations Manager is responsible for providing a distinguished customer experience by providing high quality service and a comfortable and suitable atmosphere for customers
Ensure compliance with health and safety standards: The operations manager must adhere to health and safety standards and ensure that the coffee shop is operated in a safe and healthy manner in accordance with local laws and regulations.
Marketing and Business Development: The Operations Manager should consider marketing and business development strategies to increase revenue and improve the financial performance of the café
