Job Responsibilities and Duties:
- Establish relationships with new customers
- Maintain and grow relationships with existing customers
- Strive to improve customer satisfaction through excellent customer service
- Identify and respond to client needs
- Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in
- Follow up on customer orders as necessary
- Anticipate the needs of clients and address them accordingly
- Meet with external customers to determine their specific needs and wants, making suggestions as appropriate
- Demonstrating specific product functions and uses
- Building strong customer relations with existing clients
- Monitoring sales and market trends within specific industries
- Coordinating delivery of product or services
- Understanding pricing strategies
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Provide product and service information to customers
- Research required information using available resources
الشروط والمهارات:
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1+ years of experience in sales
Saudi Nationality
High school diploma or equivalent
Flexibility to work different shifts (including evenings, weekends, or holidays)
Willingness to participate in training before hire and on-the job
Excellent oral and written communication skills
Microsoft Office Proficiency
CRM Applications and Social Media
Knowledge of customer service practices and principles
