1.Working in conjunction with Head Office (Riyadh) to ensure the overall IT function is performing at
its maximum efficiency.
2.Infrastructure design and maintenance.
3.Implement changes to systems that have been authorized via the change request process.
4.Keep documentation up to date and shared with the team, ensuring that documentation is created
for new installations / processes whereby it does not exist.
5.Ensure that the infrastructure is maintained and run at high availability.
6.Monitor the hardware usage regularly to ensure that it meets service requirements.
7.Plan and propose an infrastructure change to ensure the integrity and security of the services is
optimum.
8.Ensure that servers are kept up to date.
9. Ensure that infrastructure hardware and software are all kept up to date with latest firmware and
patch updates.
10.Ensure all services are backed up and backups are available and up to date in the need of
recovery (including off site backup replication solution).
11. Adhere to Group, Division and Business Unit processes including Change Control and ITIL.
