- Coordination of work inside the restaurant on the external and internal part of the restaurant on a daily basis
Supervising the provision of distinguished service and increasing customer satisfaction
Deal accurately with customer complaints and provide appropriate solutions
Regular review of production quality and improvement of sales volumes
Supervising staff appointments and scheduling breaks and holidays
Evaluating employee performance and providing feedback to improve productivity
- Monitor the needs of tools and products for operations and report requests periodically
Supervising the application of health and safety rules and preventive measures
- Improve the clients' mental image and provide suggestions to develop services and gain customer loyalty
- Managing operational budgets and defining measures to help reduce expenses
- Create detailed reports periodically on revenues and expenses
Supervising restaurant promotions and preparing various events
Provide suggestions for different marketing methods such as discounts and advertisements on social networks
Training new and existing employees to improve customer service
Implementing plans and policies that maintain the reputation of the restaurant and increase customer loyalty
