- The incumbent of this job provides support to his colleagues at work or to clients of the facility by handling hardware problems, whether in terms of hardware and electronic parts or in terms of software and operating systems, and is committed to all installations related to those devices and the preparation of the necessary maintenance courses, and also prepares and provides the required training on systems or software New. The technical support engineer should be sufficiently knowledgeable and experienced to submit proposals and recommendations in the event that the facility needs to make new developments with technical devices and equipment.
Follow-up and maintenance of computers for clients or employees
Installing and operating new hardware and installing software and operating systems
Preparing reports on maintenance operations and providing recommendations for possible solutions
Providing technical support for the computers of clients and employees and responding to inquiries
Preparing and conducting the necessary training for employees on new systems or software
Complete the inventory and preventive maintenance work at the customer's sites
- Performing any other tasks that fall under his responsibility
Requirements:
At least a diploma in technical or computer support
License available
Language requirements:
English-good
Employment type:
Full Time
Salary Range:
4,500 S.R.
Benefits and Other Informations:
The package includes basic salary, housing allowance and transportation allowance
