Key skills for System Administrator:
• Experience in end user support, computer operations and system administration for Windows servers and VMWare VSphere.
• Must be able to demonstrate a sound working knowledge of IP Routing & Switching
• Power User knowledge of Microsoft Operating systems and applications particularly relating to.
• MS Outlook, MS Server 2012 and 2008, MS Office365, Basic Windows scripting skills.
• Windows 2012/2008 Server platforms with emphasis on Active Directory
• Experience in medium to large IP addressing and subneting schemes.
• Ability to quickly learn new or unfamiliar technologies and products, independently using documentation and online resources.
• Must possess advanced HW & SW troubleshooting skills.
• Must possess good Arabic & English verbal and writing skills.
• MCSE is a must
• Experience in VMware.
Job Description for Telecom Technician
Responsibilities & Duties:
• Setting up phones and fax machines
• Maintaining local area networks
• Setting up modems and routers
• Testing all areas of telecommunications systems
• Installing new equipment and upgrades.
• Locating spare parts to keep systems and equipment in operation
• Contacting companies and vendors for replacement components
• Temporarily fixing issues until repairs can be made
• Observing maintenance schedules for equipment
• Conducting performance and diagnostic testing of telecommunications equipment
• Managing Cisco Call Manager, including permissions assigning, configuring new extensions, new phone set, follow up with Cisco for smart net and warranty.
Key skills for telecom Technician:
• Telecommunications Systems Engineering.
• Telecommunications Knowledge.
• Telecommunications Technologies.
• Provisioning, Technical Understanding, Functional and Technical Skills.
• Independence, Attention to Detail, Verbal Communication.
• Documentation Skills, Audiovisual Maintenance
• Must possess good Arabic & English verbal and writing skills.
• CCVP Certified is a must.
Job Description for Technical support
Responsibilities & Duties:
• installing and configuring computer hardware, software, systems, networks, printers and scanners
• setting up accounts for staff, ensuring that they know how to log in
• talking to clients and computer users to determine the nature of any problems they encounter
• investigating, diagnosing and solving computer software and hardware faults
• repairing equipment and replacing parts
• Maximizes use of hardware and software by training users; interpreting instructions; answering questions
• Maintains client confidence and protects operations by keeping information confidential.
• Contributes to team effort by accomplishing related results as needed
Key skills for technical support:
• Technical and analytical skills
• Organizational skills
• Interpersonal and communication skills
• Problem-solving skills
• Patience
• Presenting Technical Information.
• Must possess good Arabic & English verbal and writing skills.
